Refund Policy
Last update: November 29, 2024
At Percentso, we strive to ensure customer satisfaction with our products and services. This Refund Policy outlines the conditions under which refunds are issued. Please take a moment to read through this document to understand our practices.
1. Eligibility for Refunds
We may issue refunds under the following circumstances:
- Product defects: If you receive a defective product, you may request a refund within 30 days of purchase.
- Service issues: If you experience issues with our service that we are unable to resolve, you may be eligible for a refund.
- Cancellations: If you cancel your order before it has been processed, you may receive a full refund.
2. How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team: Reach out to us at [contact email/phone number] with your order details and the reason for your refund request.
- Provide necessary information: Include any relevant information, such as proof of purchase and photos of defective products.
- Await confirmation: Our team will review your request and respond within 5-7 business days.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at [email protected].